PRIVACY POLICY
Last Updated: July 4, 2026
At Discount Medicine, we value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your Sensitive Personal Data or Information (SPDI) in accordance with the Information Technology Act, 2000, the SPDI Rules, 2011, and applicable Indian data protection guidelines.
1. Information We Collect
We collect information to provide and improve our Services. This includes:
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Personal Information: Name, email address, phone number, delivery address, and date of birth.
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Sensitive Personal Data or Information (SPDI): Medical records, valid medical prescriptions, physical/mental health conditions, and financial/payment instrument details.
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Technical Information: IP address, browser type, device information, and operating system collected via cookies and tracking technologies.
2. How We Use Your Information
We use your information strictly for lawful purposes connected to our services:
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To process, fulfill, and deliver your medicine orders.
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To verify prescriptions through our registered pharmacists.
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To process payments and manage your account.
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To communicate with you regarding your orders, queries, or complaints.
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To comply with regulatory obligations and audits required by the Government of India or State regulatory bodies.
3. Data Storage & Localization
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Local Storage: In compliance with Indian regulations, all health-related data and user information collected by Discount Medicine is stored locally on secure servers located within the territorial borders of India.
4. Sharing Your Information
We do not sell your personal data to third parties. We may share your data only in the following circumstances:
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Service Providers: With licensed retail pharmacies to dispense your order, and with third-party logistics partners for delivery.
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Legal Compliance: With the Central or State Government for public health purposes, or when legally compelled by a court of law or regulatory authority.
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Business Transfers: In the event of a merger, acquisition, or sale of company assets.
5. Data Security
We implement robust, industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no internet-based platform is 100% secure, and you share information at your own risk.
6. Your Rights & Consent
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Consent: By using Discount Medicine and submitting your data, you voluntarily consent to the collection and use of your information as described in this policy.
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Withdrawal of Consent: You have the right to withdraw your consent at any time. Upon withdrawal, we may no longer be able to provide our services to you.
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Access & Correction: You may request access to, or correction of, your personal data stored with us.
7. Grievance Officer
In accordance with the Information Technology Act, 2000, if you have any discrepancies or grievances regarding your data, you may contact our Grievance Officer:
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Name: Veerendra Chaurasiya
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Email: grievance@discountmedicine.in
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Phone: +91 8889005654
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Address: Opp. Christ Jyoti School, Rewa Road, Satna, M.P 485001.